Just got an email from Donruss/Pannai about my replacment.

complain

sliqwill said:

complain

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This is what sucks I get this
http://cgi.ebay.com/09-PRESTIGE-CHR...ards?hash=item35a2549562&_trksid=p3286.c0.m14 (not mine) as a replacment for a GU/Auto/10 from National Treasures I paid close to $55 for the damn redemption card then they mess up the cards and I get this? Seem kinda dirty I would of been alot happier if it had been a wells auto from Elite.

vetsgt02 said:

This is what sucks I get this
http://cgi.ebay.com/09-PRESTIGE-CHR...ards?hash=item35a2549562&_trksid=p3286.c0.m14 (not mine) as a replacment for a GU/Auto/10 from National Treasures I paid close to $55 for the damn redemption card then they mess up the cards and I get this? Seem kinda dirty

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That one may have flown under the radar....most his other autos from Prestige are selling for $30+ if that makes you feel any better.

i would complain thats not even close .

trying to figure out how to complain i called but got a voice mail

Complain and send it back.

this is what I just wrote to them:

Hello my name is Charles Bain Site ID is vetsgt02 and I had a redemption out for a :

Received:
02/11/2009 6:53 PM
by: Donruss 2008 Playoff National Treasures
Rookie Combo Signature Prime Materials Gold Card #129 ( / 10)
Early Doucet IIIArizona Cardinals WR

My Request # was 30862

No I was told that some of these were damaged and I would have to have a replacement for my card. I said that was fine and I understand that these things happen well I gave a list of players I collect and such and I got this as a replacement:

Replaced:
07/21/2009 1:41 PM
by: Donruss 2009 Playoff Prestige
Prestigious Picks Signatures - Black Card #12 (7 / 100)
Chris WellsOhio State RB

First off to say this is disappointing is a major understatement. Basically instead of getting a Auto/Patch/10 from the very high end product of National Treasures I get a Insert auto /100 from the lowest end product you have . I only collect Donruss/Panini because they have always been so good with their redemption's and then this happens. I have received the Wells auto/100 and would just again like to say that I am really upset with the low ball replacement. I should of at the very least got something numbered 25 and autoed to make up for missing out on a product from the very high end National Treasures. I will return this Wells auto and would like to have a replacement that has alot more thought and effort put into it. thank you for your time and I look forward to fixing this issue-Charles Bain

Reasonable letter. Good luck this time.

Good luck hope they dont stiff you anymore.

Welker83 said:

Good luck hope they dont stiff you anymore.

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we will see. I think this was just an oversite and that they will see my point of view. I know Doucett is not a big name or nothing but it is a National Treasures Patch/auto/10 so that should count for something in all of this. Also Beanie Wells could be a good player but as of right now he is not much of an upgrade over a Doucett. I am not trying to take anything from Wells I think he will be a good Hb in the NFL but we have not even seen him suit up yet and it is not a big enough upgrade to justify the downgrade in my card. I will keep everyone informed I am sure this will get fixed up soon though.

I think my Doucett auto patch #/10 sold for about $40. Live.

lisu said:

I think my Doucett auto patch #/10 sold for about $40. Live.

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Seems about right was it National treasures? I paid 50 or so for the redemption. These Wells cards are selling for about 16-20 on ebay I would of been happy if it would of been his elite auto or a rookie auto instead of an insert. We will see normaly I would not make a big deal about it but I have not collected much in a long time so this could very well be my only newer card I get besides the group buy stuff.

vetsgt02 said:

Seems about right was it National treasures? I paid 50 or so for the redemption. These Wells cards are selling for about 16-20 on ebay I would of been happy if it would of been his elite auto or a rookie auto instead of an insert. We will see normaly I would not make a big deal about it but I have not collected much in a long time so this could very well be my only newer card I get besides the group buy stuff.

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Yes, it's too bad I didn't know that it was going to become a short print!!! lol!

good luck getting that resolved

Here is the response they just gave me :

Hi Charles,
Return the Chris Wells card and we will start over with the replacement. A couple packs of product will be included with the replacement for the inconvenience. Thank you and we truly apologize.